We'd like to recommend the linked articles for background on the kinds of issues we tackle in the CMO Workspace roundtables. For further reading, we recommend a visit online to
Harvard Business Review.End the War Between Sales and MarketingPhilip Kotler, Neil Rackham, Suj Krishnaswamy
Avatar Based MarketingPaul Hemp
High-Performance Marketing: An Interview with Nike's Phil KnightPhil Knight, Geraldine E. Willigan
Welcome To The Experience EconomyJoseph Pine II, James Gilmore
Designing and Executing Memorable Service Experiences: Lights, Camera, Experiment, Integrate, Action!F. Ian Stuart
Connect and Develop: Inside Procter & Gamble's New Model for InnovationLarry Huston, Nabil Sakkab
Rediscovering Market SegmentationDaniel Yankelovich, David Meer
Stop Making Plans, Start Making DecisionsMichael C. Mankins, Richard Steele